Arthur Vanderbilt
Aug 14th, 2008
Aug 14th, 2008
Now That’s What I Call Service
Customer Service Agent5: Hello, Arthur Vanderbilt. Thank you for contacting Mindjet.
Customer Service Agent5: My name is {Name}. How can I help you today?
Arthur Vanderbilt: Hi. I’m trying to upgrade to the new license format, {etc.}
Customer Service Agent5: One moment while I look that up.
Arthur Vanderbilt: Awesome, thank you.
Customer Service Agent5: {my key}
Customer Service Agent5: Key Exchange Instructions
Arthur Vanderbilt: Great, thank you very much. Have a great day!
Customer Service Agent5: You’re welcome. Thanks for contacting Mindjet.
I’m trying to upgrade MM at work, but my license key is buried in Outlook @ home. This exchange took less than 2 minutes. I <3 MindJet support. Every experience I’ve had with them has been positive. I’m just saying.
Hi Arthur,
It’s Gaelen from Mindjet’s Customer Advocacy team. Glad to hear you had a positive experience with CSS, we appreciate you taking the time to let us know!
Keep in touch,
Gaelen